Your employees are incredible. Even if they don’t have all the answers at hand, they do everything they can to help and find a solution. Their telephone availability is exceptional. There is actually no waiting time at all! My contact person was incredibly caring. She assured me at the beginning of the conversation that she would take care of everything. She called the clinic and in fact everything was taken care of perfectly. Excellent service, polite, sensitive and solution-oriented. It was really a pleasure. Definitely the best insurance company I have worked with in my life. Thank you very much.

I was admitted to the hospital in December and was impressed by how fast treatment was approved and direct payment to the hospital was arranged. This was literally within minutes.

I love the card system you offer to pay instantly at the doctor or the pharmacy. It takes literally 15 seconds to make the request so I can even do it on the spot. The doctor was impressed and so was I! In addition, I find your application very easy to use and your team responds very quickly on WhatsApp if we have any questions. I am really happy to be with Opal! It’s a life changer!

The customer service is exceptional: the advisors are very helpful, qualified and solved the problems for me. They also respond quickly. Stay that way!

I left Madrid a few years ago for a job opportunity in Panama. I am anxious by nature and it has always been important to me to be insured at best and more importantly not to have to ask myself questions about what is or isn’t covered under my health insurance. With Opal, I know everything is covered (optical, dental care, doctors, etc) and that’s without a deductible. Such a comprehensive and simple contract is what convinced me.

I am very pleased with Opal. I appreciate the very user-friendly app: with a simple picture as proof of payment, you are quickly reimbursed at a suitable price for your family.  Therefore I would have no hesitations in recommending the Opal insurance.

When my third child was born, we had to change our health insurance. I was worried at first but I’m very happy now. The online platform to send bills is very easy to use and refunds are very quick. Until now, Opal has taken care of all the health care expenses we submitted (pediatricians, general practitioners, physiotherapists and even speech therapist).

When we arrived in Italy, my husband’s status forced us to take a local insurance. It was very expensive and not very efficient so we quickly regretted our choice and then opted for Opal. With a wide range of health care to choose from and quick support, it is the ideal solution for families and you can be sure you’re going to get good treatment no matter what happens.

I lived in a complicated family situation with heavy and expensive health care. Without an effective insurance, we would certainly have had to go back to France. With Opal, we had the guarantee of having access to specialists and get an optimal coverage even in the worst-case scenario.